Privacy Policy

Betbajee Privacy Policy — We Take Your Data Protection Seriously

Betbajee believes your personal data belongs to you. On this page, learn how we collect, use, and protect your information with the highest level of security.

Last updated: January 2026 SSL 256-Bit Encryption Your data is never sold Bangla Version

Our privacy commitments at a glance

Discover the key pillars of data protection at betbajee

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Military-Grade Encryption

All your personal and financial information is protected by SSL 256-bit encryption. No hacker or third party can access your data.

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Selling Data Is Strictly Prohibited

Betbajee never sells or shares your data with advertisers. Your information is used solely to improve your experience on the platform.

You're in Full Control

You can view, correct, or request deletion of your data at any time. Your rights over your information are always upheld.

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Cookie Transparency

Betbajee uses cookies solely to enhance your experience. You have full control over which cookies are active.

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Data retained as required by law

Your data is stored and managed in accordance with international data protection laws and the guidelines of our licensing authority.

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Opt out of marketing

Don't want promotional emails or SMS? Opt out anytime — one click stops all marketing communications.

Last revised: January 1, 2026
Your privacy is our priority

By registering on betbajee or using our services, you agree to this Privacy Policy. If you have any questions, please contact us at support@betbajee.ws.

1 Introduction

Betbajee (referred to herein as "we", "the platform", or "betbajee") is an international online gaming and Sports Betting platform committed to delivering the highest standard of service to users in Bangladesh.

This Privacy Policy explains what data betbajee collects, how it is collected, what it is used for, and how your information is kept secure. We believe data privacy is a fundamental right, which is why our policy is always transparent and practical.

This policy applies to the betbajee website, mobile app, and all related services. By using our platform, you automatically agree to the terms of this policy.

2 What Data We Collect

Betbajee collects only the data that is strictly necessary — nothing more. Below is a breakdown of the information we collect by category:

Personally Identifiable Information

Data Type Why It's Needed Required?
Full NameAccount Registration & KYC VerificationYes
Date of BirthAge Verification (to confirm you are 18+)Yes
Mobile NumberAccount Communication & SecurityYes
Email AddressAccount CommunicationsOptional
National ID NumberKYC VerificationFor Withdrawals
AddressLegal compliance and verificationFor Withdrawals

Financial Information

  • Payment method details (bKash/Nagad/Rocket number, bank account information)
  • Transaction History (Deposits, Withdrawals, Bonuses)
  • Wallet balance & gaming activity

Technical Information

  • IP address and device information
  • Browser Type & Operating System
  • Session Data & Login Activity
  • Clicks, page visits, and usage patterns
Sensitive Data Is Not Collected

Betbajee never collects information about religion, political views, ethnic identity, or other sensitive personal data.

3 How We Collect Information

Betbajee collects information in several ways, always with full transparency:

  • Direct registration: You provide information directly when you create an account.
  • KYC Process: When submitting documents for identity verification.
  • Payment Transactions: During deposit or withdrawal transactions.
  • Customer Support: When you reach out via live chat or email.
  • Automatic collection: Usage patterns via cookies and log files.
  • Third-Party Verification: Through identity verification service providers.

4 How your data is used

Betbajee uses your information for the following purposes, each of which is lawful and justified:

Purpose Description
Account Management Handling registration, login, password recovery, and account security.
Payment Processing Processing deposits and withdrawals securely.
Legal Compliance To meet KYC, AML (Anti-Money Laundering), and licensing requirements.
Fraud Prevention Detecting and preventing suspicious activity.
Service Improvement Improving platform performance and user experience.
Customer Support Providing prompt resolution to your questions and complaints.
Personalized Experience Showing promotions and offers tailored to your preferences (subject to consent).
Responsible Gaming To identify and assist with risks related to excessive gaming.
Marketing by Consent Only

Betbajee only sends marketing communications with your explicit consent. You can opt out at any time.

5 Data Sharing Policy

Betbajee does not sell your personal data. However, in certain limited circumstances, information may be shared with trusted third parties:

When Data Is Shared

  • Payment Processor: Required information shared with bKash, Nagad, Rocket, or banking partners to process transactions.
  • KYC service providers: With accredited third parties for identity verification purposes.
  • Legal Obligation: When required by a lawful order from a government authority or court.
  • Licensing Authority: During audits by regulatory authorities.
  • Fraud prevention services: With specialist firms to ensure security.

Your Data Is Never Shared

  • To advertisers or marketing companies.
  • To data brokers or data aggregator companies.
  • Any third party unaffiliated with betbajee.
Group Companies

Data may be shared with betbajee's affiliated companies solely for service delivery purposes and under the same privacy standards.

6 Data Security Measures

To protect your data, betbajee follows industry-leading technology and practices:

Technical Safeguards

  • SSL/TLS 256-bit encryption — applied to all data transfers.
  • Encrypted databases — to protect stored data.
  • Firewall and intrusion detection systems.
  • Two-factor authentication (2FA) support.
  • Regular security audits and penetration testing.

Administrative Safeguards

  • Only authorized personnel can access data on a need-to-know basis.
  • Data protection training is mandatory for all staff.
  • Complete access logs are maintained and reviewed regularly.
In the Event of a Data Breach

In the event of a data breach, betbajee will notify affected members and the relevant authorities within the timeframe required by law.

7 Cookie Policy

Betbajee uses cookies to make your experience smoother and more personalized. Cookies are small text files stored in your browser.

Types of Cookies We Use

Cookie Type Purpose Required?
Essential CookiesLogin Sessions, Security & Core FunctionalityYes
Functional CookiesRemembering language preferences and settingsNo
Analytics CookiesAnalyzing page visits and usage patternsNo
Marketing CookiesShowing relevant advertisementsNo

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

8 Data Retention Period

Betbajee retains your data only for as long as necessary. Even after account closure, certain information may be kept to meet legal obligations:

Data Type Retention Period Reason
Account Information5 years after account closureLegal Compliance
Transaction Records5–7 YearsFinancial Regulations
KYC Documents5 YearsAML Regulations
Communication Logs2 YearsCustomer Support
Cookie DataUp to 1 yearAnalytics
Marketing PreferencesUntil Opt-OutContact

Once the designated retention period expires, data is securely and permanently deleted or anonymized.

9 Your rights over your data

Betbajee gives you full control over your data. You have the following rights:

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Right to Access

You can request to know what information betbajee holds about you.

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Right to Rectification

You can request corrections to any information that is inaccurate or incomplete.

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Right to Erasure

You may request deletion of your data under certain conditions.

Right to Erasure

In certain circumstances, you can request that the processing of your data be restricted.

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Right to Data Portability

You may request a copy of your data in a portable format.

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Marketing Opt-Out

You can opt out of promotional communications at any time.

How to Exercise Your Rights

To exercise any of the above rights, email us at support@betbajee.ws. We will respond within 30 business days.

10 Privacy of Minors

Betbajee strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect any data from minors.

If a parent or guardian believes their minor child has created an account on betbajee, please contact us immediately at support@betbajee.ws. Once the investigation is complete, the account and all associated data will be deleted.

Age verification is mandatory

Age verification is carried out at registration and prior to withdrawal. Additional documents may be requested in cases where there is reasonable doubt.

11 Privacy Policy Updates

Betbajee may update this Privacy Policy as needed. Reasons for changes may include:

  • When new laws or regulations come into effect.
  • When new features or services are added to the platform.
  • Improving data protection practices.
  • Improving clarity based on user feedback.

For significant changes, you will be notified in advance via your registered mobile number or email. Continued use of betbajee after any changes constitutes acceptance of the updated policy.

We can provide previous versions of the Privacy Policy upon request.

12 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

Communication Channel Description Response Time
EmailSupport@betbajee.ws24–48 Hours
Live ChatVia the chat button on the websiteInstant
Data Protection OfficerDpo@betbajee.ws30 Business Days

Our Data Protection Officer (DPO) oversees all privacy-related matters. Your concerns will be thoroughly reviewed and resolved in a timely manner.

Our Commitment

Betbajee is committed to treating your privacy with the utmost seriousness. We never view your data as a commodity — it is your trust, and protecting that trust is our responsibility.

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Your Data Secured, Your Experience Guaranteed

Your privacy is fully protected at betbajee. Sign up with confidence and enjoy the best gaming experience in Bangladesh.

Data is never sold SSL Encryption Your Control Transparent Policy
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